Growing methods

Our food safety practices are safe enough that our mushroom eaters won’t get sick from our produce. We also practice organic farming, ensuring health issues that potentially come from pesticides (and chemicals) are avoided.

Food safety

We use rigorous food-safety practices aimed at preventing bacteria (and even viruses) from infiltrating our mushrooms, including: sanitisation of all objects (including skin) that come into contact with the mushrooms (mycelium), pressure-based sterilisation of growing medium, wearing of N95 face masks when handing mycelium in open air, and purifying air using HEPA-grade filtering equipment. This is in addition to most food requirements (derived from the Act and the Code) that we comply with.

Organic farming

We assert organic farming is a better food-production system for everyone, worldwide, including future generations. We don’t use any synthetic chemicals during our mushroom growing, nor do we have any un-organic additives in our growing medium (the mushroom ‘soil’). Although our food safety does include running infection-control protocols, we attempt to do them substituting synthetic chemicals for other products & techniques.

Environmental sustainability

Our processes, such as marketing and delivery, are done using consideration of the environmental impact. We source materials from third parties that have a demonstrated consciousness for our environment (but not just via broadcasting their flashy credentials).

Our paper-based products are sourced from suppliers that incorporate high rates of recycled content in their product manufacturing, while delivery is via an e-bicycle (that has a relatively low carbon-to-delivery ratio as compared to normal vehicles), by customisation to allow larger load capacity. We also use commonly-manufactured products that retain most of their commercial value even after we will finish using them, reducing waste.

Management of your personal information

We aim to keep your personal & financial information relatively safe. We implement various ‘data security’ measures which protect any information we store. For any third-party services we engage, we select them based on them having adequate data security protocols in place.

Below explains how Mushroom Incubator (‘we’/’us’) manages both personal & financial information obtained from our customers (‘you’), in addition to giving some insight into third-party services we have chosen.

Privacy

By accessing our website some of your ‘metadata’ (such as IP address, location) is used for web analytics purposes (we use Matomo Analytics software). By purchasing from our website, your personal information is collected. Your personal information (such as name, email, address) will not be transferred and/or sold to any other entity. This metadata & information is stored in a typical database, via using a third-party service. If you want to correct your personal information, email us. We will then advise you on how to change your personal information in a more secure manner.

Data storage

Personal information we collect is stored using a third-party service. They have demonstrated they comply to various independently-assessed requirements, such as System and Organization Controls (SOC) 2 audits. The database used to store such information is located within Australia, as part of Google Cloud infrastructure. This information will only be accessible by members of us, with cybersecurity protocols (such as complex passwords) used to protect and manage this information at the application software level.

Financial information

Credit card information submitted on our website is processed & managed solely by a third-party service. They have demonstrated they comply to data security standards, which is assessed by an independent auditor. Additionally this third-party is located within America, where national legislation protects the management of information. We do not have access to such information, nor do we store any such information on our database.